“My driver side window broke and I came across Rich’s site where I found a complete explanation of the situation. I liked the idea of replacing the plastic clip with an aluminum one over the much greater expense of having the dealer replace the entire window. The kit was great although you have to be comfortable working on cars. The hardest part was removing the door panel. I worked with Rich to discover the proper procedure to reset the auto-up feature that he is now adding to the instructions. Everything is finally working great. I am very satisfied with this repair.”