“Thank you for providing this alternative to what would otherwise be a needlessly expensive repair at the dealer. I would also like to thank you for your excellent customer service and support, before and during the repair. I truly feel that you made this process as easy as it could possibly be. I hope that everyone who has the same issue somehow gets a hold of you. I can tell you that I have spread the news about Blue Moose to people that don’t even own a Lexus because perhaps they know someone who does.”